These boxes are built for IPTV. On MAG there is no app at all; the box pulls everything from a portal.
Which devices
MAG, Formuler
What you need
- An active subscription, see pricing
- The email with your server address, username and password
- About 6 minutes
Step by step
- Find the MAC addressIt is on the label underneath the box or in the system information.
- Send it to usWe link it to your subscription.
- Enter the portalSettings, system settings, servers, portals.
- Restart the boxThe portal loads on start-up.
Common problems
| Problem | Fix |
|---|---|
| »Portal not found« | Wrong address, or the MAC address is not registered yet. |
| The box freezes | Unplug the power lead for ten seconds. |
| No programme guide | The guide takes a few minutes the first time. |
Note: The MAG box is identified by its MAC address. Let us know if you change hardware.
Other guides
Questions about IPTV box
Which app do I need for IPTV box?
For MAG and Formuler, the app named above is the right fit. It is free or costs a small one-off amount, and our subscription works whichever you choose.
Xtream Codes or M3U?
Choose Xtream Codes as soon as the app offers it. You then get the full programme guide, separate categories for films and series, and automatic updates.
How long does installation take?
About 6 minutes once you have your login to hand.
What do I do if nothing loads?
It is usually a typo in the server address or a trailing space. Copy the details from the email instead of typing them in by hand.